“Clearly, if you are not setting targets and your job is just to establish a system and a set of incentives within which local actors then operate, that requires a different sort of mentality, or skill set, or approach,than if you are setting targets from the centre and trying to make sure they are driven down to the local level.”Jeremy Heywood, permanent secretary, Downing Street [2011]
Senior civil servant [2010]“ It’s having the leadership and the confidence to lead forward a system you don’t control – and that feels very uncomfortable for politicians, and feels even more uncomfortable for Civil Servants.”
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